Make referrals, records, and follow-up easier to navigate.
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By the Connected Care Guide Team If you asked a doctor's office, hospital, or specialist to send your medical records and they still haven't shown up, the fastest path forward is a written log: the …
Continue Reading about Records Did Not Arrive: A Date-and-Confirmation Log for Care Coordination →
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By the Connected Care Guide Team Deciding What Your Support Person Will Do Before the Visit Bringing someone to a medical visit can help you remember information, ask questions you might forget, and …
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By the Connected Care Guide Team A Tuesday afternoon, a new waiting room, and no chart to hand over Your 19-year-old has seen the same pediatric specialist since elementary school. That office knows …
Continue Reading about Moving From Pediatric to Adult Specialty Care: A Transition-Questions Map →
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By the Connected Care Guide Team What Reduces Patient Matching Mix-Ups? The Short Answer Patient matching questions come down to four details: your full legal name, date of birth, current address, …
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By the Connected Care Guide Team If your question feels urgent, stop here first This guide is for non-urgent questions only — things like a mild side effect, a scheduling mix-up, or a general "is …
Continue Reading about How to Identify Which Care Team Can Answer a Non-Urgent Question →
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By the Connected Care Guide Team Who Gets This Test Result, and Who Follows Up? Every test result needs an owner — someone who receives it, reviews it, and tells you what happens next. When more than …