By the Connected Care Guide Team Before You Call: What "Referral Packet" Means A specialist referral packet is the set of information a specialist's office needs on file before your first visit is …
Preparing for a Second Opinion: The Question, the Record, and the Decision Deadline
By the Connected Care Guide Team A second opinion is simply a request for another qualified clinician to review your situation and share their own assessment before you make a decision. It is most …
Care Team Contact Maps: Who Handles Refills, Results, Scheduling, and Urgent Questions
By the Connected Care Guide Team The Same Week, Four Different Calls Say a patient needs a prescription refill on Monday, is waiting on a lab result by Wednesday, wants to book a follow-up visit for …
Referral and Prior Authorization Are Different: A Two-Column Tracking Sheet
By the Connected Care Guide Team A referral is a note from your own clinician sending you to a specialist or a specific test. A prior authorization is a separate approval that your health plan may …
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Referral and Prior Authorization: Two Different Care-Navigation Steps
By the Connected Care Guide Team Connected Care Guide is an independent educational publication. We are not a clinic, medical group, provider network, or referral service, and we are not affiliated …
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Preparing a Specialist-Scope Question Before Your First Visit
By the Connected Care Guide Team You finally have a specialist appointment on the calendar. Your primary care provider sent the referral, but the note you got back was short: a date, a time, and a …
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